What Is NEMT Software and How Does It Work?

Non‑emergency medical transportation (NEMT) software is a suite of tools that automates dispatching, scheduling, routing, billing and compliance for medical transport providers. With the industry projected to grow from US$ 8.6 billion in 2021 to over US$ 16 billion by 2028, efficient technology is no longer optional.

Traditional dispatching relies on spreadsheets, phone calls and guesswork. Modern platforms like Axen incorporate AI‑powered route optimization, real‑time GPS tracking, automated billing and open API integrations to streamline every aspect of your operation. By using NEMT software, providers can reduce dispatch time, eliminate manual errors and deliver a better patient experience.

Explore more: Learn about AI route optimization or compare top NEMT software features.