Core Feature

NEMT Dispatch & Scheduling Software

Automate scheduling, handle no-shows in real time, and optimize routes with AI. Assign the right vehicle and driver for every rider—wheelchair, stretcher, oxygen, escort—while keeping ETAs accurate and riders informed.

No credit card required. Free trial includes all features.

Axen dispatch console showing live vehicles, ETAs, and trip queue

Why teams choose Axen

Built for NEMT realities: time windows, mobility devices, multi-loads, and last-minute changes—all handled without chaos.

Cut dispatch time

Automate assignments and route building to reduce manual work by hours every day.

Real-time GPS & ETAs

Live map with driver status and reliable arrivals so you always know where your fleet is.

Fewer phone calls

Automated rider and clinic updates when ETAs change, drastically reducing call volume.

Capacity-aware

Smart multi-load planning that maximizes vehicle usage without breaking time windows.

Skills & Equipment

Automatically match the right vehicle (wheelchair, stretcher) for every rider's needs.

Cleaner billing

Trip structures that simplify claims and reduce rejections with accurate data capture.

How dispatch works with Axen

1

Ingest trips

Seamlessly import from broker feeds, clinic/EHR integrations, CSV uploads, or manual entry.

2

Optimize & assign

AI builds the best schedule by analyzing time windows, vehicle capacity, required skills, and live traffic.

3

Operate live

Handle no-shows and add-ons instantly, keep ETAs accurate, and automatically notify riders and clinics.

See it in action

Powerful tools designed for the modern NEMT dispatcher.

Live fleet map with vehicles, traffic, and time windows

Live Fleet Map

Real-time visibility with traffic overlays and accurate ETAs.

Driver manifest with multi-load stops and signatures

Digital Manifests

Supports multi-load stops, electronic signatures, and notes.

Dispatch analytics showing on-time percent and miles per trip

Performance Analytics

Track on-time performance, miles per trip, and fleet utilization.

Reduced dispatch time*

24/7

Real-time trip tracking

Cloud-based & scalable

*Representative of customer-reported outcomes. Results may vary.

Connected features

Pair dispatch with AI routing, billing, and compliance for end-to-end operations.